Active Customer Service Specialist
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
About the role
On-site customer service role in São Paulo for Claro collections, handling voice, chat and email to negotiate debt regularization. The posting says no experience is required, though it also lists multichannel service experience; benefits include paid training, medical/dental assistance and career growth.
What you'll do
- Contact delinquent Claro customers
- Negotiate debt regularization
- Assist customers via voice, chat and email
- Provide humanized customer service
- Work with simultaneous systems
What you'll need
- Complete high school education
- Experience in multichannel service (voice, chat and email)
- Good typing skills
- Ability to work with simultaneous systems
- Commitment to humanized service
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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