YPP – Customer Experience Associate (German/Turkish)
CapgeminiVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
A six-month trainee program at Capgemini in Cairo for recent graduates to support customers, resolve inquiries, and build customer experience skills. It requires English plus German or Turkish and offers structured training with a possible full-time role afterward.
What you'll do
- Support customers
- Resolve customer inquiries
- Deliver high-quality customer experience
- Learn customer service best practices
- Collaborate in a global multicultural environment
What you'll need
- Fresh graduate with a Bachelor's degree
- Graduation year between 2024 and 2026
- Fluent in German or Turkish and English
- Strong customer focus
- Excellent communication skills
- Strong problem-solving abilities
- High adaptability
- Ability to collaborate
Skills
Benefits
About Capgemini
Capgemini is a global business and technology transformation partner with 340,000+ team members in 50+ countries. Its Cairo center runs multilingual service desk and customer experience operations (German, French, Turkish) alongside consulting and engineering teams.
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