Taking applicationsVoice Support·Posted 12d ago
Travel Coordinator
Cranky Concierge
🇺🇸 United States of America
Pay
$17/hr
Job type
Full-time · Remote
Hours
US hours
Location
🇺🇸 United States of America
Open to people in the United States
EnglishEntry level
About the role
Travel Coordinator at Cranky Concierge handling inbound emails and phone calls, facilitating client onboarding, and keeping a remote travel-planning office running smoothly. The full-time remote role requires U.S. work authorization and native-level English, with a 10am-7pm ET schedule and starting pay of $17/hr.
What you'll do
- Manage inbound emails and phone calls professionally and promptly
- Set up new trips for the Travel Planning team
- Act as the friendly first point of contact for clients
- Inform new and existing clients about services and pricing
- Process refunds and file for compensation
- Assist with pre- and post-travel administrative tasks
- Assist with travel planning tasks as time allows
What you'll need
- Legally authorized to work in the U.S. without sponsorship
- Native-level written and verbal English
- Clean background check
- Reliability and ability to manage daily client communications
- Attention to detail
- Ability to work under pressure
- Humility and teamwork
- Calm demeanor with stressed or angry clients
Skills
Inbound email and phone handlingCustomer onboardingClear communicationOrganizationAttention to detailAdministrative tasksTravel planning supportWorking under pressure
Benefits
Paid time offPaid Federal holidaysHealth insuranceRetirement matchInternet stipendMonthly phone stipendTravel industry discountsCompany get-togethers
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