Customer Service Officer
ALEXBANKVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
Customer Service Officer at ALEXBANK in Cairo, handling banking customer needs, account opening and closing, and regulatory paperwork. This is an on-site full-time role requiring a university degree and 0–2 years of experience; remote work and pay are not stated.
What you'll do
- Assist bank customers with banking-related activities
- Understand customer needs
- Promote bank services and products
- Carry out account opening and closing
- Ensure customers sign regulatory forms
- Upload customer signatures to the system
- Ensure Central Bank of Egypt and other regulatory controls
What you'll need
- University degree
- Knowledge of banking services and products
- Excellent communication and interpersonal skills
- 0–2 years of experience
- Pass the bank’s formal entry assessments and panels
Skills
About ALEXBANK
Established in 1957, ALEXBANK is today one of Egypt’s leading private sector banks, participated by the Intesa Sanpaolo Group since 2007. ALEXBANK owns one of the largest private sector branch networks with a total of 170 branches located in every major Egyptian governorate employing over 4,500 individuals who proudly serve about 1.
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