Dutch‑English Customer Service in support of Booking.com – Remote in Greece
TTECVerified company
Athens, Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Athens, Greece
About the role
Remote customer service role supporting Booking.com from Greece, handling Dutch- and English-language customer and accommodation partner inquiries by voice, chat, or email. The job requires Greece residency or relocation/work authorization and offers training, 25 days annual leave, and relocation assistance.
What you'll do
- Answer incoming customer communications
- Research answers to resolve customer issues
- Serve as first point of contact for accommodation partners
- Resolve basic questions about room modifications, rates, availability, and extranet tools
- Provide accurate, valid, and complete information using the right tools and processes
- Ensure high partner service and a positive partner experience
What you'll need
- Fluent in Dutch and English
- High school diploma or equivalent
- Computer savvy
- High speed internet in a quiet home work environment
- Greece resident or ability to relocate and gain work authorization to Greece
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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