Taking applicationsVoice Support·Posted 8d ago
Spanish Customer Care Specialist
TaskUsVerified company
On-site — Giza, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Giza, Egypt
EnglishSpanishMid level
About the role
Spanish Customer Care Specialist providing customer and technical support by phone, chat, and email. The role is on-site in Giza, Egypt and requires English and Spanish at B2/C1 plus 1-2 years of customer support experience.
What you'll do
- Provide customer service on calls
- Assist technical-based customers via chat and email
- Handle customer-focused challenges
- Participate in team and department initiatives
- Solve problems with customer satisfaction as priority
- Communicate effectively verbally and in writing
What you'll need
- English and Spanish B2/C1 speaking and writing
- 1-2 years customer support or technical support experience
- Strong written and oral communication skills
- Work independently and as a remote team player
- Adaptable to process and information changes
- Willing to undergo background screening
- Proven email and chat customer communication experience
- PC, internet, and software application knowledge
Skills
SpanishEnglishCustomer supportTechnical supportChat supportEmail supportProblem-solvingMicrosoft Office
Benefits
Competitive salaryComprehensive benefits packageCareer growthInternal mobilityInclusive environment
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
BPO / Customer Experience10001+ employeesHQ: New Braunfels, Texas, USA
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