Taking applicationsVoice Support·Posted 14h ago
German Customer Advisor, Braga and Aveiro, Portugal ‑ LIS9
Cross Border TalentsVerified company
Portugal
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Portugal
GermanEnglishEntry level
About the role
German-speaking customer advisor handling inbound after-sales calls about reservations and post-sale requests for a global company, based remotely in Portugal. The role offers performance bonus, meal allowance, health insurance with dental plan, and internal growth opportunities.
What you'll do
- Handle inbound calls in the after-sales process
- Answer inquiries about reservations
- Attend potential customer requests
- Manage post-sale when necessary
- Assist clients with after-sales needs
What you'll need
- Native or proficient German (C2)
- Fluent English (minimum B2)
- Excellent communication skills
- Empathy and team spirit
- Previous customer service or tourism/travel experience is a plus
- Valid work permit for non-EU residents
Skills
German C2English B2CommunicationEmpathyTeam spiritCustomer serviceTourism/travel knowledge
Benefits
Performance bonusMeal allowanceHealth insuranceCareer growthDiverse workplaceCompany eventsDiscounts at local businessesInter-company mobility
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