Taking applicationsVoice Support·Posted 14h ago
Bilingual Customer Service Representative – Portuguese and English
TTECVerified company
Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
PortugueseEnglishEntry level
About the role
TTEC is hiring a bilingual Portuguese and English customer service representative for an on-site role in Cairo, Egypt. The job involves answering incoming customer communications and researching answers to resolve customer issues.
What you'll do
- Answer incoming communications from customers
- Conduct research to provide answers and resolve customer issues
What you'll need
- 6–12 months or more of customer service experience
- Bachelor’s degree or equivalent
- Portuguese B2–C1
- English B2
- Great written and verbal communication skills
- Computer experience
Skills
Customer servicePortuguese B2–C1English B2Written and verbal communicationProduct knowledgeComputer skillsResearch
Benefits
Paid time offHealth insuranceMedical and social insuranceTuition reimbursementHealth and wellness incentivesCareer growthPaid training
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
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