Taking applicationsVoice Support·Posted 15h ago
Customer Service Advisor ‑ Customer Service ‑ Marrakech ‑ English Speaking
ConcentrixVerified company
Marrakech, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Marrakech, Morocco
EnglishEntry level
About the role
Customer service role in Marrakech answering customer inquiries by phone, email, and chat. It offers bonuses, health insurance, and remote work after the initial training period.
What you'll do
- Respond to customer inquiries by phone, email, or chat
- Address customer issues or complaints
- Offer personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Fluent in English, written and spoken
- Excellent communication skills
- Organized and independent
- Positive attitude
- Comfortable using digital tools
- Curious about new technologies
Skills
CommunicationOrganizationIndependencePositive attitudeDigital toolsCustomer satisfactionProblem solving
Benefits
Health insurancePension planPerformance bonusLanguage bonusFlexible hoursRemote work after trainingGym accessTransport provided
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
BPO / customer experience5,000+ employees
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