Taking applicationsVoice Support·Posted 14h ago
Remote Customer Service Representative
Dalstrong Inc.Verified company
Buenos Aires, Argentina
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Buenos Aires, Argentina
EnglishMid level
About the role
Remote customer service role for an international kitchen knife and cookware e-commerce company, handling product inquiries and customer satisfaction. It requires fluent English and Amazon customer service experience, and is limited to candidates located in the Americas Region.
What you'll do
- Assist customers with product inquiries and concerns
- Ensure customers are delighted and satisfied with service interactions
- Turn around dissatisfied customers regarding shipping or product delays
What you'll need
- Fully fluent in English
- Proven customer service experience
- Experience working with Amazon in a customer service capacity
- Detail-oriented, organized, self-motivated, and responsible
- Knowledgeable in MS Office, Google Sheets, and project management tools
- Willingness to work for a single employer exclusively
- Capacity to work additional hours if needed
- Located in the Americas Region
Skills
Customer service excellenceAmazon customer serviceMS OfficeGoogle SheetsProject management toolsFreshdeskProcess improvementCommunication
Benefits
Flexible time-offHolidaysSick daysFree premium culinary productsRemote start-up culture
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