Taking applicationsVoice Support·Posted 15h ago
Albanian Speaking Support Associate (full‑time)
WoltVerified company
Tirana, Albania
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Tirana, Albania
AlbanianEnglishEntry level
About the role
Full-time customer service role in Tirana, Albania, handling customer chats and calls for Wolt. It requires fluency in Albanian and professional English, plus availability for morning, evening, weekend, and public holiday shifts.
What you'll do
- Communicate with customers via live chat or phone
- Use Wolt tone of voice and adapt to customer tone
- Ensure delivery operations run smoothly
- Develop the support function with the support team and other teams
What you'll need
- Located in Tirana
- Fluent in Albanian
- Professional working proficiency in English
- Great communication skills
- Customer-obsessed and team-oriented mindset
- Fast learner
- Multitasking ability
- Available for morning, evening, weekend, and public holiday shifts
Skills
Customer communicationLive chat supportPhone supportMultitaskingFast learningTeam-oriented mindsetCustomer-obsessed mindset
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