Bilingual Healthcare Customer Service Representative ‑ Spanish‑English ‑ Remote in the United States
TTECVerified company
Austin, Texas, United States
Pay
$17/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Austin, Texas, United States
Open to people in the United States
About the role
A remote bilingual Spanish-English customer service role for a healthcare account, handling escalated or complex customer calls and messages. The job is open only to people living in the United States and pays a base starting at $17 plus performance bonus opportunities.
What you'll do
- Respond to incoming customer communications
- Handle escalated or complex customer calls
- Research and resolve customer issues
- Consult on products in detail
- Maintain patient privacy under HIPAA
What you'll need
- 6+ months customer service experience
- Fluent written and verbal Spanish and English
- High school diploma or equivalent
- Computer experience
- High-speed internet >15 Mbps
- Wired USB headset recommended
- Reside in the United States (not AK, CA, HI, MT)
- Comply with HIPAA guidelines
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.