Taking applicationsVoice Support·Posted 14h ago
Customer Care Assistant ‑ German Speaking
ConcentrixVerified company
Remote, Czechia
Pay
$12/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Remote, Czechia
GermanEnglishEntry level
About the role
A German-speaking customer care role supporting sports customers by phone, chat, email and social media. It offers paid onboarding, flexible 24/7 shift work and a gross salary of 45,000 CZK per month.
What you'll do
- Answer questions about accounts, payments and logins
- Support customers by phone, live chat, email and social media
- Provide friendly, solution-oriented and professional assistance
- Connect with customers as part of a sport and technology community
What you'll need
- German at C2 level, written and spoken
- Good English skills at B2 level
- Communication talent and customer orientation
- Interest in sport
- Customer service experience is welcome but not mandatory
- Good PC and typing skills
- Team spirit, organizational talent and a positive attitude
- Completed school education
Skills
German C2English B2CommunicationCustomer orientationMS OfficeTypingSport interestTeam spirit
Benefits
Paid trainingFlexible hoursCareer growthMonthly benefit allowanceMeal allowance
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
BPO / customer experience5,000+ employees
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