Taking applicationsVoice Support·Posted 14h ago
Customer Support Executive | Domestic (Dibs)
TPVerified company
Dibs, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Dibs, India
EnglishEntry level
About the role
Customer support role at Teleperformance handling post-sale technical and non-technical inquiries by phone, online chat, or text. It is a domestic India position based in Dibs, with basic procedural training and moderate supervision.
What you'll do
- Provide customer service and support via phone, online chat, or text
- Handle a high volume of low-complexity inquiries
- Analyze and resolve customer issues
- Support business and/or end-consumer customers
What you'll need
- Basic knowledge of job procedures and tools
- Vocational or basic technical education may be required
- Work under moderate supervision
- Solve routine issues independently
Skills
Customer serviceTechnical supportIssue analysis and resolutionPhone supportOnline chat supportText supportHigh-volume inquiry handling
Benefits
Work-life balanceInclusive cultureCareer development
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