Customer Service Agent with Galician ‑ On‑site ‑ EJ01
ConcentrixVerified company
Barcelona, Spain
Pay
$10.5/hr
Job type
Full-time · On-site
Hours
EU hours
Location
Barcelona, Spain
About the role
On-site customer service agent in Barcelona for a European low-cost airline, handling booking questions and admin/technical issues by phone, chat and email in Galician, Spanish and English. It is a permanent Spanish contract with 5 weeks of paid training and a fixed yearly salary plus bonus.
What you'll do
- Advise travellers and resolve booking questions
- Assist with administrative and technical matters
- Support customers via phone, chat and email
- Provide close, solution-oriented support
What you'll need
- Proficiency in Galician
- English level B1-B2
- Secondary Education minimum
- Knowledge of Windows and Microsoft Office
- Previous customer service experience
- Positive attitude and willingness to learn
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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