Customer Service Advisor with Czech in Brno
ConcentrixVerified company
Brno CZ Location, Czechia
Pay
$10–$10.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Brno CZ Location, Czechia
About the role
Customer service advisor for a betting platform in Brno, handling customer questions by phone, chat, email and social media. The full-time role requires fluent Czech (C2) and English (B2), and is based in Concentrix's Brno offices with 24/7 shift work.
What you'll do
- Communicate with customers via phone, chat, email and social media
- Help with registration, account verification, login, payments and technical issues
- Guide customers through the platform
- Provide quick, friendly and accurate solutions
- Contribute to improving internal processes
What you'll need
- Fluent Czech C2
- English B2
- Positive attitude and team player
- Comfortable with computer applications
- Can explain complex things simply
- Interested in sports and betting
- Completed secondary education with maturita
- Able to commute to Brno
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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