Taking applicationsVoice Support·Posted 14h ago
Customer Service Representative
SGSVerified company
Vancouver, BC, Canada
Pay
$15/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Vancouver, BC, Canada
EnglishEntry level
About the role
A full-time customer service and administrative role at SGS in Vancouver, processing customer requests, preparing reports and documents, and handling invoicing and sample logistics. It requires authorization to work in Canada and pays $20.92 per hour with health, dental, and vision coverage plus paid time off.
What you'll do
- Process customer service requests
- Prepare reports, certificates, and documents for customers
- Check pricing, invoicing, and work instructions
- Monitor accounts receivable and collect unpaid balances
- Maintain customer and job order files
- Schedule employees for inspections
- Receive, inspect, sort, label, and log samples
- Dispatch samples to other laboratories
What you'll need
- High School Diploma or GED
- 1-3 years administrative experience
- Post-secondary admin or science education an asset
- Good hand/eye coordination
- Good judgment and problem-solving
- Able to work under pressure
- Proficient in Word, Excel, etc.
- Authorized to work in Canada
Skills
Customer serviceReport and certificate preparationInvoicing and accounts receivableFiling and records managementSample handling and labelingSchedulingMS Word/Excel
Benefits
Health insurancePaid time offRRSP Program Eligibility
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