Bilingual German/English Customer Care Specialist (Thessaloniki)
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time bilingual German/English customer care role based in Thessaloniki, Greece, handling customer support by voice, chat, and email. It requires C1/C2 German, B2 English, customer or technical support experience, and one year of sales experience.
What you'll do
- Provide customer service on calls
- Assist customers via voice, chat, and email
- Resolve customer issues with critical thinking
- Participate in department initiatives and give feedback
- Support colleagues and department goals
- Communicate clearly in English and German
What you'll need
- Bilingual English (B2) and German (C1/C2/native)
- Customer support or technical support experience
- Help desk or IT experience
- Email and phone customer communication
- Works independently and as a remote team player
- Adaptable to process and information changes
- Willing to undergo background screening
- 1 year sales experience
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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