Customer Advisor ‑ Customer Service ‑ Kénitra ‑ French/English
ConcentrixVerified company
Kénitra, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kénitra, Morocco
About the role
A customer service advisor role in Kénitra, Morocco, handling customer questions and complaints by phone, email, or chat. It requires fluent French and offers bonuses, health insurance, transport, and remote work after an integration period.
What you'll do
- Answer customer questions by phone, email, or chat
- Handle requests and complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Fluent in French, written and spoken
- Excellent communication skills
- Organized and autonomous
- Positive attitude
- Proficient with digital tools
- Curious about new technologies
- Passionate about customer satisfaction
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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