Taking applicationsVoice Support·Posted 15h ago
Serbian‑Speaking Support Associate (Part‑Time, Belgrade)
WoltVerified company
Belgrade, Serbia
Pay
Not listed
Job type
Part-time · On-site
Hours
Flexible
Location
Belgrade, Serbia
SerbianEnglishEntry level
About the role
Part-time Serbian-speaking support role at Wolt in Belgrade, handling customers, courier partners and venues via live chat and phone. It requires hybrid office attendance several days a week and shift work across mornings, evenings and weekends.
What you'll do
- Support customers, courier partners and venues via live chat and phone
- Ensure delivery operations run smoothly
- Develop the support function with the support team and other Wolt teams
What you'll need
- Fluent in Serbian
- Professional working proficiency in English
- Comfortable working hybrid and coming to the Belgrade office several days per week
- Available for shifts in mornings, evenings and weekends
- Great communication skills with a personal touch
- Customer-obsessed and team-oriented mindset
- Fast learner and comfortable multitasking
- Ready to work in a fast-paced environment
Skills
Live chat supportPhone supportCommunication skillsCustomer-obsessed mindsetTeam-oriented mindsetMultitaskingFast learning
Benefits
Health insurancePaid time offWolt credits cashback benefitEmployee assistance program
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