Advisor II, B2B Sales (English Speaker)

This is a full-time B2B sales advisor role in KL Sentral, Malaysia, handling inbound and outbound calls to sell products and provide basic customer support. It requires English and focuses on meeting sales targets and KPIs; no remote work or pay details are stated.

• Interface with customers via inbound calls, outbound calls, or internet to sell products and services
• Process customer orders and sales
• Achieve sales targets and maximize sale opportunities on every call
• Use non-scripted probing to determine customer needs and recommend products
• Maintain knowledge of products, pricing, promotions, and procedures
• Meet contractual sales goals and KPIs
• Answer billing questions by discussing customer account components
• Participate in activities to improve customer satisfaction and sales performance

• English speaker
• Full-time availability
• Sales target and KPI orientation

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.