Bilingual Spanish/English Customer Care Specialist

A bilingual Spanish/English customer care specialist role based in Piraeus, Greece, supporting a major brand through voice, chat, email and other channels. The job requires C1/C2 Spanish and English, 1–2 years of customer or technical support experience, and pays €1,150 gross per month with insurance and allowances.

• Track and follow cases to timely closure
• Maintain high customer satisfaction
• Provide technical customer assistance via voice, chat and email
• Escalate unresolved cases to second-level support
• Guide customers through product, inventory and payment questions
• Navigate documentation and resources
• Complete other assigned duties

• Bilingual Spanish (C1/C2) and English (C1/C2)
• 1–2 years of customer or technical support experience
• Fashion-related support experience
• Proven chat, email and phone customer communication
• Strong PC/internet and Microsoft Office skills
• Able to work independently and as a remote team player
• Willing to undergo background screening
• Willing to work shift rotation including weekends/holidays

TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.