Taking applicationsVoice Support·Posted 8d ago

English Customer Support – HealthCare Account

AloricaVerified company

On-site — Sheikh Zayed, Giza, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Sheikh Zayed, Giza, Egypt

EnglishEntry level

About the role

Voice-based English customer support role on a healthcare account for Alorica, based on-site in Sheikh Zayed, Giza. It stands out for paid training, medical and social insurance, transport and overnight allowances, and promotion eligibility after three months.

What you'll do

  • Handle voice support for a healthcare account in English
  • Communicate with customers clearly and with empathy
  • Work 24/7 rotational shifts

What you'll need

  • Fluent English
  • Minimum 6 months call center experience
  • Clear and empathetic communication
  • Meticulous and highly organized
  • Attention to detail
  • Adaptable and ready for 24/7 rotational shifts

Skills

Fluent EnglishClear communicationEmpathyOrganizationAttention to detailAdaptability

Benefits

Paid trainingHealth insurancePerformance bonusEquipment providedCareer growthFlexible hoursCompany eventsOvernight allowances

About Alorica

Alorica is a global CX company with about 100,000 employees in 17 countries supporting 250+ brands in 75+ languages. Its Egypt contact center in Sheikh Zayed City (Giza) hires English-speaking agents for airline, healthcare, hospitality and premium accounts plus QA, workforce and leadership roles.

BPO / Customer Experience10001+ employeesHQ: Irvine, California, USA
More about Alorica

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