Healthcare Customer Service Representative ‑ Remote USA
TTECVerified company
Austin, Texas, United States
Pay
$16/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Austin, Texas, United States
Open to people in the United States
About the role
Remote healthcare customer service role handling benefit and eligibility questions, enrollment status, outbound calls, and online account support. It pays $16 per hour plus performance bonus opportunities but is open only to residents of the United States, with some states excluded.
What you'll do
- Recommend upgrades to health plans
- Conduct research and outbound calls
- Answer health care benefit and eligibility questions
- Assist members with online health account login and functionality
- Locate doctor and facility information
What you'll need
- 6 months or more of customer service experience
- High school diploma or equivalent
- Computer experience
- High speed internet (> 15 mbps)
- USB wired headset recommended
- Must reside in the United States
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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