Specialist, Renewal Sales ‑ Bilingual

Outbound renewal sales role for Concentrix in São Paulo, focused on selling and renewing client contracts by phone and email. It requires Brazilian Portuguese and English and involves high-volume customer contacts, CRM updates, and sales forecasting.

• Sell and renew client contracts
• Articulate product and service value to customers
• Achieve revenue-based quota
• Provide weekly, monthly, and quarterly sales forecasts
• Handle customer concerns and objections to retain or win customers
• Manage high-volume outbound phone and email contacts
• Maintain accurate CRM records
• Support lead qualification, conversion, health checks, and contract renewals

• Brazilian Portuguese required
• English required
• Based in São Paulo, Brazil

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.