Taking applicationsVoice Support·Posted 14h ago
New Partner Experience Advisor ‑ French Speaking
DeliverooVerified company
Manchester, United Kingdom
Pay
$18–$21.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Manchester, United Kingdom
FrenchEnglishEntry level
About the role
A partner onboarding role for Deliveroo's French-speaking restaurant partners, combining outbound calls, setup support and query handling. It is a hybrid Manchester-based job requiring fluent French and English, paying £27,700 base plus up to £6,000 annual bonus.
What you'll do
- Guide new restaurants through setup
- Answer partner queries
- Collaborate with Sales and Account Management
- Execute daily outbound call plans
- Meet KPIs
- Keep internal systems updated
What you'll need
- Native or fluent French and English
- Strong phone presence
- Comfortable with outbound calls
- Work to tight deadlines
- Manage multiple tasks
- IT and CRM literacy
- Proactive team player
Skills
Phone communicationOutbound callingCRM toolsTime managementCollaborationCustomer onboardingCustomer service
Benefits
Performance bonusCareer growthInclusive cultureHybrid working after probation
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