Taking applicationsVoice Support·Posted 15h ago

Customer Service Specialist | Automotive Products | Barra Funda

ConcentrixVerified company

Sao Paulo, 906 Barra Funda, Brazil

Pay

$2/hr

Job type

Full-time · On-site

Hours

Flexible

Location

Sao Paulo, 906 Barra Funda, Brazil

PortugueseEntry level

About the role

On-site customer service role in São Paulo, Brazil, handling voice, chat and email support for automotive products. It offers paid training, a fixed Sunday off, and benefits including medical/dental assistance and career growth.

What you'll do

  • Assist customers via voice, chat and email
  • Provide humanized service
  • Use simultaneous systems
  • Handle customer inquiries
  • Create a positive customer experience

What you'll need

  • Completed high school
  • Experience in multichannel service (voice, chat, email)
  • Good typing skills
  • Ability to work with simultaneous systems
  • Commitment to humanized service
  • Attention to detail

Skills

Voice supportChat supportEmail supportTouch typingMultitasking across systemsProblem-solvingCommunicationHumanized customer service

Benefits

Paid trainingMeal vouchers (VA/VR)Life insuranceHealth insurance (medical/dental)Childcare assistanceEducation discountsCareer growthWellness program

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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