Customer Experience Intern
MNT-HalanVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Contract · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
An on-site Customer Experience Intern role in Cairo with MNT-Halan, focused on calling customers to verify order details and keep records accurate. It is aimed at undergraduate students or fresh graduates with strong communication skills and Microsoft Office proficiency.
What you'll do
- Call customers to verify order details, delivery addresses, and payment methods
- Cross-check customer information and product selections
- Maintain a positive and professional tone during calls
- Answer simple questions about orders, products, and delivery timelines
- Log call outcomes and update order statuses or customer records
What you'll need
- Undergraduate student or fresh graduate
- Business Administration, Marketing, Communications, Psychology, Commerce, or related field
- Strong verbal and written communication skills
- Customer-centric mindset
- Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
Skills
About MNT-Halan
MNT-Halan is an Egyptian fintech group offering microfinance, consumer finance, BNPL, mortgage, factoring, ROSCA (Game'eya) and e-commerce. It runs large direct-sales, collections and customer-experience teams across Cairo, Giza and the governorates.
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.