Customer Care Assistant with German
ConcentrixVerified company
Bratislava, Slovakia
Pay
$11.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Bratislava, Slovakia
About the role
Customer Care Assistant with German for Concentrix in Bratislava, supporting an online sports platform through inbound calls, live chat, email and social media. The role requires German and English, offers paid training, and lists a 1800 EUR salary with flexible 24/7 shifts.
What you'll do
- Handle inbound calls, live chat, email and social media
- Answer account setup and verification questions
- Resolve sign-in problems
- Assist with financial matters
- Guide customers through platform navigation
- Resolve technical issues
- Provide prompt and effective solutions
- Represent the brand
What you'll need
- Fluency in German, written and verbal
- Good command of English
- Excellent communication skills
- Interest in sports
- High school education
- Good typing and computer skills
- Organized and analytical
- Team player
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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