Taking applicationsVoice Support·Posted 14h ago
Serbian‑Speaking Support Associate (Full‑Time, Kragujevac)
WoltVerified company
Kragujevac, Serbia
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kragujevac, Serbia
SerbianEnglishEntry level
About the role
A full-time support associate role at Wolt in Kragujevac, handling customer, courier and venue questions over live chat and phone. The position is hybrid, requires Serbian and professional English, and involves morning, evening and weekend shifts.
What you'll do
- Support customers, courier partners and venues via live chat and phone
- Ensure delivery operations run smoothly
- Develop the support function with the support team and other teams
What you'll need
- Great communication skills with a personal touch
- Comfortable working hybrid from the Kragujevac office several days per week
- Available for morning, evening and weekend shifts
- Fast learner able to multitask in a fast-paced environment
- Fluent in Serbian
- Professional working proficiency in English
Skills
Live chat supportPhone supportCommunication skillsCustomer-obsessed mindsetMultitaskingFast learnerSerbian fluencyEnglish proficiency
Benefits
Health insurancePaid time offWolt credits cashback benefitEmployee assistance program
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