Taking applicationsVoice Support·Posted 15h ago

CBAM Support Agent

SGSVerified company

Venezia, Veneto, Italy

Pay

$13.5–$16/hr

Job type

Full-time · On-site

Hours

Flexible

Location

Venezia, Veneto, Italy

EnglishMid level

About the role

SGS is hiring a CBAM Support Agent in Venice, Italy to coordinate the end-to-end process for carbon border adjustment audits, from commercial proposal to certificate issuance. The role is a 12-month fixed-term contract paying €25,000–€30,000 gross per year and acts as the link between clients, auditors and technical specialists.

What you'll do

  • Manage the end-to-end Proposal to Cert process for audits and CBAM services
  • Act as point of contact between clients, auditors and technical specialists
  • Monitor documentation, activity progress and certification requirements
  • Support scheduling of audits and verifications

What you'll need

  • Previous experience in customer support or certification roles
  • Strong organizational and priority-management skills
  • Teamwork attitude and customer orientation
  • Good knowledge of English
  • Familiarity with Microsoft Office tools, especially Excel

Skills

Customer supportOrganization and priority managementTeamworkCustomer orientationMicrosoft OfficeExcelDocumentation monitoringCompliance with timelines

Benefits

Fixed-term 12-month contractReferral program eligibility

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