Taking applicationsOutbound / Telesales·Posted 8d ago
Sales And Service Specialist
51TalkVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
EU hours
Location
Cairo, Egypt
EnglishEntry level
About the role
On-site telesales and customer care role in Cairo for 51Talk, focused on course renewals, customer follow-up, and student support. It offers a basic salary plus unlimited commission, paid training, and medical/social insurance.
What you'll do
- Contact existing customers to promote course renewals
- Increase conversion rates
- Follow up with customers to understand needs
- Recommend personalized learning solutions
- Provide high-quality support throughout student journey
- Handle inquiries professionally
- Monitor student progress and analyze data
- Build customer relationships to drive repeat business and referrals
What you'll need
- Minimum 1 year sales or customer service experience
- Strong communication and persuasion skills
- Target-driven
- Comfortable in performance-based environment
- Motivated to meet or exceed sales targets
- Commission-focused mindset
Skills
SalesCustomer serviceCommunicationPersuasionTarget-drivenData analysisRelationship building
Benefits
Paid trainingHealth insuranceSocial insurancePerformance bonus
About 51Talk
Founded in 2011, headquartered in Singapore, 51Talk is a world leading EdTech company. 51Talk adopts an online one-on-one teaching mode, providing English tutoring services around the world for young and teen users aged 3 to 18 and adult users aged 18 or above.
EdTech1001-5000 employeesHQ: Singapore
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