Taking applicationsVoice Support·Posted 14h ago
Customer Service Associate‑ Delhi India
AmazonVerified company
Noida, Uttar Pradesh, IND, India
Pay
Not listed
Job type
Contract · On-site
Hours
Flexible
Location
Noida, Uttar Pradesh, IND, India
EnglishEntry level
About the role
Amazon Customer Service Associate role answering customer requests by phone, chat, and email from an office in Delhi/Noida. It requires the right to work in India and offers training, equipment, and rotating shifts.
What you'll do
- Answer customer requests by phone, chat, and email
- Resolve order and product questions
- Handle payment matters
- Provide website guidance
- Prevent issues and solve customer queries
- Use tools to research and review solutions
What you'll need
- Right to work in India
- Minimum age 18
- English written and oral fluency
- Experience working with a computer
- Availability for varying shifts Monday to Sunday
- Willingness to work rotating early, late, overnight, weekend, and overtime shifts
Skills
Customer focusProblem solvingStrong communicationDetail-orientedMultitaskingComputer use
Benefits
Paid trainingEquipment providedHealth insuranceInternet stipendPension planRetail discountsCareer growth
About Amazon
Amazon runs a large customer service and selling-partner support site in Cairo, serving customers and sellers across Europe and MENA in many languages. It also runs Amazon.eg logistics and Amazon Leo (satellite broadband) technical care teams from Egypt.
E-commerce / Technology10001+ employeesHQ: Seattle, WA, United States
More about Amazon Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.