Taking applicationsVoice Support·Posted 14h ago
Polish Customer Support Specialist
SpeakitVerified company
Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Greece
PolishEnglishEntry level
About the role
Polish-speaking customer support role handling calls and emails for an online store, including account and post-sales help. It is remote within Greece, but the position requires relocation to Greece and offers training plus a performance bonus.
What you'll do
- Act as first point of contact for Polish-speaking customers
- Identify and assess customer needs
- Assist customers with account and password management
- Resolve online store post-sales requests
- Manage incoming calls and emails
- Build relationships and trust with customer accounts
- Handle customer complaints and provide solutions
What you'll need
- Native-level or near-native Polish
- Good English skills
- Tech savvy and curious
- Problem-solving ability
- High school diploma
- Flexible for night and weekend shifts
- Active listener
- Prior customer support experience is an advantage
Skills
Polish fluencyEnglish communicationCustomer supportProblem-solvingTech savvyActive listeningHandling complaintsAccount support
Benefits
Performance bonusPaid trainingCareer growth14 salariesRelocation packageExcellent salaryEmployee relations supportRemote within Greece
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