Taking applicationsVoice Support·Posted 15h ago
Travaille à maison Service Client Bilingue Français/Anglais | Work form home bilingual role (French & English)
TPVerified company
HA Manitoba, Canada
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
HA Manitoba, Canada
FrenchEnglishEntry level
About the role
Bilingual French/English work-from-home customer service role at Teleperformance Canada, handling inbound customer and technical support queries. It offers paid training, medical/dental benefits, and career advancement, with a requirement for wired home internet.
What you'll do
- Provide first-level technical support for installation, operation, and maintenance
- Answer inbound customer queries
- Build and maintain positive customer relationships
- Offer personalized solutions
- Troubleshoot and resolve technical issues
- Escalate customer issues as needed
- Enter data accurately using prescribed applications
What you'll need
- At least 18 years old
- Full-time availability
- Excellent wired home internet; WiFi is not allowed
- Excellent English and French
- Excellent computer skills
- Bilingual French/English oral and written
Skills
FrenchEnglishCustomer serviceTechnical troubleshootingData entryComputer literacyWired home internet
Benefits
Remote workPaid trainingEmployee referral bonusHealth insuranceDental benefitsEmployee perk programCareer growth
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