Technical Support Agent ‑ Basque Market ‑ Remote LL01
ConcentrixVerified company
Valencia, Spain
Pay
$7.5–$8/hr
Job type
Part-time · On-site
Hours
EU hours
Location
Valencia, Spain
About the role
This is a remote part-time technical support role for the Basque market, with customer contact by phone and email and diagnosis of technical incidents. It requires bilingual Basque and Spanish and offers paid training plus an annual bonus.
What you'll do
- Provide customer service by phone and email
- Diagnose reported incidents and identify faults
- Manage customer requests and keep them informed
- Coordinate technical service visits
- Collect feedback and propose service improvements
What you'll need
- Bilingual Basque and Spanish
- Good verbal and written communication
- Customer orientation and empathy
- Teamwork and organization
- Negotiation skills
- Advanced IT knowledge is an advantage
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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