CS English speakers b1+/B2 up to 21k net salary
Teleperformance (TP)Verified company
On-site — New Cairo, Egypt
Pay
$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
About the role
Full-time on-site customer service role in New Cairo handling incoming phone, email, and chat inquiries. It requires B1+/B2 English and offers a net salary of up to 21,000 with structured training.
What you'll do
- Handle incoming customer inquiries by phone, email, or chat
- Provide clear and accurate information
- Resolve customer issues in a timely manner
- Document interactions in the system
- Follow defined procedures
- Escalate complex cases
- Collaborate with team members and supervisors
- Meet performance targets and service quality
What you'll need
- English at B1+/B2 level
- Customer service mindset
- Basic computer literacy
- Ability to work on-site in New Cairo
- Full-time availability
- Adaptability to shift-based or rotational hours
- High school diploma or equivalent
- Reliability and willingness to learn
Skills
Benefits
About Teleperformance (TP)
TP (formerly Teleperformance) is one of the world's largest customer-experience and business-services companies, operating in close to 100 countries. In Egypt it runs large multilingual contact-centre hubs in Greater Cairo (New Cairo and the Maadi/Katameya area), expanded by the 2023 acquisition of Majorel's Egyptian operations, and hires heavily for English and European-language customer service, sales and workforce-management roles.
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