Customer Service Representative ‑ French & Spanish speaking ‑ Automotive ‑ Onsite ‑ FA02
ConcentrixVerified company
Barcelona, Spain
Pay
$10.5–$12.5/hr
Job type
Full-time · On-site
Hours
EU hours
Location
Barcelona, Spain
About the role
Onsite customer service representative in Barcelona handling calls, quotations and orders in SAP, delivery updates, product advice and first-line technical support. It requires French plus advanced Spanish and English, and offers a permanent 39-hour contract, paid training and an annual bonus.
What you'll do
- Handle calls through CRM agent portal
- Create quotations and orders via SAP
- Communicate expected delivery times
- Offer basic product advice
- Provide first-level technical assistance
- Call back customers
- Lead management
- Other assigned duties
What you'll need
- Proficient in French
- Advanced Spanish and English
- High school diploma minimum
- Customer-oriented
- Excellent communication skills
- Commercial mindset
- Interest in the technical field
- Willingness to stay on project at least two years
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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