Taking applicationsVoice Support·Posted 8d ago

Customer Service Representative – Nights

TTECVerified company

On-site — Cairo, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Cairo, Egypt

EnglishEntry level

About the role

This is an on-site customer service role in Cairo answering incoming customer communications and researching resolutions. It is a full-time night position with base wage plus performance bonus opportunities and benefits such as PTO and tuition reimbursement.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues

What you'll need

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Recognize, apply and explain product or service knowledge
  • Computer experience

Skills

Customer serviceResearch and issue resolutionProduct or service knowledgeComputer experience

Benefits

Performance bonusPaid time offTuition reimbursementHealth and wellness incentivesPaid trainingCareer growth

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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