Taking applicationsVoice Support·Posted 15h ago

Customer Service Representative (Latin America) (Argentina)

Wing AssistantVerified company

Argentina

Pay

$6–$8/hr

Job type

Full-time · Remote

Hours

US hours

Location

Argentina

EnglishEntry level

About the role

Remote customer service role handling inbound and outbound calls, resolving customer issues, and maintaining account records for Wing Assistant. It is full-time with US work hours, requires at least one year of B2C/B2B customer service experience and B2-level English, and pays up to $1,000–$1,400 per month depending on experience.

What you'll do

  • Manage inbound and outbound calls
  • Resolve customer concerns effectively and efficiently
  • Build sustainable relationships and trust with customer accounts
  • Ensure customer satisfaction in every interaction
  • Keep records of customer interactions and update customer accounts
  • Follow communication procedures, guidelines, and policies
  • Engage customers and take the extra mile
  • Handle ad hoc tasks

What you'll need

  • At least 1 year of B2C/B2B customer service experience
  • English at least B2 written and verbal
  • Excellent phone, email, and instant messaging skills
  • Organizational and time management skills
  • Tech-savvy with CRM, VoIP, and desktop sharing
  • MS Office and Google Calendar familiarity
  • USB noise-cancelling headset and working webcam
  • Computer with 1.8 GHz processor, 4GB RAM, and 25 Mbps/10 Mbps internet

Skills

Customer serviceInbound/outbound callsWritten and verbal communicationCRM and VoIP toolsMS OfficeGoogle CalendarTime managementAttention to detail

Benefits

Paid trainingPerformance bonusCareer growthHoliday & overtime pay100% work-from-homeUpskilling opportunitiesJob securityInclusive culture

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