Customer Service Representative‑ English Speakers‑ B2‑ 20 K Net
Teleperformance (TP)Verified company
On-site — New Cairo, Egypt
Pay
$129.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
About the role
Full-time on-site customer service role in New Cairo handling inquiries, resolving issues, and upselling products to meet sales targets. It offers a net salary up to 20K in Euros plus upselling commissions, with transportation, medical insurance, and other perks.
What you'll do
- Handle customer inquiries
- Resolve customer issues
- Ensure customer satisfaction
- Deliver excellent customer experiences
- Identify upselling opportunities
- Promote suitable products or services
- Meet sales targets
- Maintain professionalism and efficiency
What you'll need
- Fluency in English
- Customer service and support proficiency
- Ability to ensure customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work on-site in New Cairo
- Customer-focused approach
- Previous customer service or sales experience is an advantage
Skills
Benefits
About Teleperformance (TP)
TP (formerly Teleperformance) is one of the world's largest customer-experience and business-services companies, operating in close to 100 countries. In Egypt it runs large multilingual contact-centre hubs in Greater Cairo (New Cairo and the Maadi/Katameya area), expanded by the 2023 acquisition of Majorel's Egyptian operations, and hires heavily for English and European-language customer service, sales and workforce-management roles.
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