Taking applicationsVoice Support·Posted 14h ago
Customer Service Representative – Collections & Accounts
EXP groupVerified company
Peru
Pay
$6–$8.5/hr
Job type
Full-time · Remote
Hours
US hours
Location
Peru
EnglishMid level
About the role
A remote customer service and collections role supporting an assigned portfolio of accounts for a tropical produce company, handling inquiries, credit checks, invoice adjustments, and collections. It requires fluent English and prior customer service/collections experience, with work during Eastern Time business hours and pay of $1,000–$1,500 per month.
What you'll do
- Respond to customer inquiries
- Provide day-to-day account support
- Support vendor and customer onboarding
- Perform credit checks
- Maintain credit limits and account holds
- Process invoice adjustments
- Manage collections for assigned accounts
- Coordinate with Sales and Finance
What you'll need
- Prior customer service and collections experience
- Fluent English (written and spoken)
- Work Eastern Time business hours
- Manage account portfolio independently
- Detail-oriented and organized
- Follow standardized processes
Skills
Customer serviceCollectionsCredit checksAccount managementInvoice adjustmentsCustomer onboardingEnglish fluencyAttention to detail
Benefits
Remote workPaid in USD
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