Taking applicationsVoice Support·Posted 15h ago
Customer Service Advisor ‑ Marrakech ‑ French Speaking
ConcentrixVerified company
Marrakech, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Marrakech, Morocco
FrenchEntry level
About the role
Inbound customer service role answering calls, email and chat for Concentrix in Marrakech. It offers bonuses, health insurance, flexible hours and remote work after an integration period.
What you'll do
- Answer customer questions by phone, email or chat
- Identify and handle requests or complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Master French written and spoken
- Excellent communication skills
- Organized and autonomous
- Positive attitude
- Comfortable with digital tools
- Enthusiastic about challenges
Skills
French languageCommunicationOrganizationAutonomyDigital toolsCustomer satisfaction
Benefits
Language bonusRegularity bonusPerformance bonusAïd El Adha bonusHealth insuranceSupplementary pensionFlexible hoursRemote work after integration
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
BPO / customer experience5,000+ employees
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