Taking applicationsVoice Support·Posted 14h ago

Customer Advisor ‑ Customer Service ‑ Marrakech ‑ Italian Speaking

ConcentrixVerified company

Marrakech, Morocco

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Marrakech, Morocco

ItalianEntry level

About the role

Customer advisor/telesales role for Italian speakers at Concentrix in Marrakech, promoting client products and closing sales. It offers paid training, performance and language bonuses, health benefits, and possible remote work after an integration period.

What you'll do

  • Promote client products or services
  • Identify customer needs and offer tailored solutions
  • Negotiate and close sales
  • Build customer loyalty
  • Share ideas to improve team performance
  • Contribute to process improvement

What you'll need

  • Perfect written and spoken Italian
  • French is a plus
  • Excellent communication skills
  • Organized, autonomous and proactive
  • Familiar with digital tools
  • Curious about adopting new technologies
  • Enthusiastic about challenges
  • Passionate about customer satisfaction

Skills

Italian fluencyCommunicationOrganizationAutonomyProactivityDigital toolsNegotiationCustomer satisfaction

Benefits

Paid trainingPerformance bonusLanguage bonusRegularity bonusHealth insuranceFlexible hoursRemote work after integrationFree telemedicine

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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