English Customer Service Agent | B2+ English Level | New Cairo | Fast Promotions | Insurance Account
Teleperformance (TP)Verified company
On-site — New Cairo, Egypt
Pay
$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
New Cairo, Egypt
About the role
On-site customer service role in New Cairo supporting homeowners with existing mortgage accounts, including escrow analysis and payment processing. It offers a net salary of 21k, overtime paid in USD, transportation, and medical/social insurance.
What you'll do
- Assist homeowners with existing mortgage accounts
- Provide escrow analysis support
- Schedule and process mortgage payments
- File tickets for bank or mortgage statements
- Explain escrow analysis clearly
What you'll need
- Fluent English (spoken and written)
- Strong communication skills
- Problem-solving skills
- Ability to work rotational night shifts
Skills
Benefits
About Teleperformance (TP)
TP (formerly Teleperformance) is one of the world's largest customer-experience and business-services companies, operating in close to 100 countries. In Egypt it runs large multilingual contact-centre hubs in Greater Cairo (New Cairo and the Maadi/Katameya area), expanded by the 2023 acquisition of Majorel's Egyptian operations, and hires heavily for English and European-language customer service, sales and workforce-management roles.
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