Bilingual Montenegrin/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
Customer Care Specialist role with TaskUs in Thessaloniki, Greece, handling customer and technical support through voice, chat, and email. It requires bilingual Montenegrin and English at B2/C1 and prior customer support or technical support experience.
What you'll do
- Provide world-class customer service on every call
- Assist customers with technical issues via voice, chat, and email
- Resolve customer problems with customer satisfaction as the primary goal
- Communicate effectively verbally and in writing
- Participate in department initiatives and provide feedback
- Support colleagues and the wider department
What you'll need
- Bilingual in Montenegrin (B2/C1) and English (B2/C1)
- Experience in customer support or technical support
- Help desk or IT support experience
- Strong written and oral communication skills
- Ability to work independently and as a team player
- Adaptable and flexible with process and information changes
- Willing to participate in background screening
- Knowledge of PC-based internet and software applications
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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