Customer Advisor ‑ Customer Service ‑ Casablanca ‑ French Speaking
ConcentrixVerified company
Casablanca 13, Rue Ibn Tofail, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Casablanca 13, Rue Ibn Tofail, Morocco
About the role
Customer service advisor handling phone, email, and chat for Concentrix in Casablanca. Requires fluent French and offers flexible hours with remote work possible after an integration period.
What you'll do
- Answer customer questions by phone, email, or chat
- Resolve requests and complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Perfect written and spoken French
- Excellent communication skills
- Organized, autonomous, positive attitude
- Proficient with digital tools
- Curious about adopting new technologies
- Passionate about customer satisfaction
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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