Bilingual Bosnian/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time bilingual Bosnian/English customer care role based in Thessaloniki, Greece, handling voice, chat, and email support. It requires B2/C1 Bosnian and English and focuses on technical customer assistance and problem-solving.
What you'll do
- Provide world-class customer service on every call
- Handle technical-based customer assistance via voice, chat, and email
- Participate in department initiatives and provide feedback
- Support colleagues and the wider department
- Promote collaborative solutions
- Prioritize customer satisfaction
What you'll need
- Bilingual in Bosnian (B2/C1) and English (B2/C1)
- Experience in customer support or technical support
- Help desk or IT experience
- Strong written and oral communication
- Work independently and as a team player
- Adaptable to process and information changes
- Willing to participate in background screening
- Proven email and phone customer communication experience
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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