Specialist, Sales Development ‑ Bilingual (San Salvador)

Outbound sales development role for a bilingual English/Spanish representative, focused on high-volume calling and email to qualify leads, renew contracts, and retain customers. Based in San Salvador, it requires 2+ years of customer service or sales experience and 6 months of B2B sales experience.

• Provide weekly, monthly, and quarterly sales forecasts
• Master product knowledge and assess client requirements
• Address customer concerns and product usage roadblocks
• Handle objections and retain or win customers
• Manage high-volume phone and email contacts, mostly outbound
• Maintain CRM data
• Qualify leads, convert leads, and renew contracts
• Report to a Sales Manager

• 2+ years customer service or sales experience
• 6 months B2B sales experience
• Professional English communication, B2 minimum
• Spanish required
• Prior sales quota/goal achievement
• High-volume calling experience
• MS Office knowledge
• Salesforce or similar CRM experience

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.