Taking applicationsVoice Support·Posted 15h ago

Specialist, Customer Acquisition (English Speaker‑ ANZ Market)

ConcentrixVerified company

Kuala Lumpur, Malaysia

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Kuala Lumpur, Malaysia

EnglishMid level

About the role

Outbound customer acquisition and sales role for Concentrix's ANZ market, listed in Kuala Lumpur, Malaysia. The job focuses on high-volume phone and email outreach, lead qualification, renewals, objection handling, and CRM updates.

What you'll do

  • Provide weekly/monthly/quarterly sales forecasts
  • Articulate product and service value to customers
  • Handle customer concerns and objections
  • Manage high-volume outbound phone and email contacts
  • Maintain CRM data
  • Qualify and convert leads
  • Renew contracts
  • Report to Sales Manager

What you'll need

  • English fluency
  • Support ANZ market
  • Comfort with high-volume outbound sales contacts

Skills

Product knowledgeSales forecastingObjection handlingCRM managementLead qualificationLead conversionContract renewalOutbound phone and email

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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